Grand River Hospital at 835 King Street West in Kitchener, Ontario

Reviews about Grand River Hospital

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  I am not the person to write reviews, but with what I saw in 13 hours have compelled me to voice my concern, after all I am a hard working taxpayer. I went to the hospital after I was sent to the emergency from my family doctor. Went through triage 5 hours., blood work. No problem. I was then called into another room, sat for another hour, no problem. Called into another room, this time it had a bed. I was asked to provide a urine sample. There was not much urine since I had nothing to eat nor drink the night before and here I am told I should have nothing to eat nor drink until I see the doctor. No problem, I did the urine sample and sat in the room for 1.5 hours before someone came and took the urine sample. Here we are into 7.5 hours. You look at the nurse’s station, there are 5 nurses. Some on cellphones, some chatting, while I wait. I decided to talk to an older nurse. She apologize and said they are in the middle of shift change and it’s a bit confusing, of course, I am confused myself. Anyway, she assured me she will look into it. The doctor came, I was not changed into hospital gown. So, I have to get changed. I hurried but I had to wait again for the other round. I am in a room with a bed for over 3 hours and yet they complain there are not enough beds. That’s because they cannot manage time. Had ultrasound done, now I was transferred to a sitting area. Sat for an extra 5 hours before I was told I am unwell and needed further medical attention. The nurses are so rude, you would think you are disturbing their social affairs. One nurse said to me 13 hours is a record for me, well it is lady and you know who you are. Poor poor management of patient care. So so disappointed, they speak to you as though you are stupid and they are doing you a favour. Someone needs to look into this, because 13 hours, you loose a day off work, plus parking, plus a $20 fee for a doctor’s note and sloppy treatment shouldn’t be.
  by Jane Doe

  February 25, 2017
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  I was in the Emergency department in Grand river hospital because I have intense pain in my knee and ankle. My both ankle swollen and I couldn’t walk properly because of my pain. After 4.30 hrs of painful waiting doctor came and he didn’t even let me explain my situation . He said “I think you have slip disc”. Go do physiotherapy. I begged him to give me a strong pain relief and he said no, take tylanol, while He knows that I already had something more then tylanol and it’s not working.He didn’t do any test, x-ray or anything. What a shame , I live in Canada where doctors are just like butchers. They don’t have any feelings, they just show up for money. Even if I was about to die I will never come to Grand river emergency ever again. The doctor who saw me was just a pathetic looser.
  by Masuma Mita

  January 21, 2017

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