Monarch Dentistry at Benton Medical Centre at 51 Benton Street in Kitchener, Ontario

Reviews about Monarch Dentistry at Benton Medical Centre

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  I was squeezed in for an urgent assessment appointment as I was in quite a bit of pain and I only had a few days before I had to travel for a family emergency. Both the receptionist and the dentist were dismissive. The receptionist (whom I think is also a dental assistant as she took a shoddy x-ray) made a distasteful comment about how "they have dentists over there." The dentist offered no prescriptions (antibiotics or painkillers) nor accommodation for the root canal she determined was necessary after all of 5 minutes of judging my medical history. Both receptionist and dentist told me to find someone else. So I did: Dr. Tao is incredible, gentle, and extremely competent. Her office took me in on very short notice. I would recommend her highly. As for this place, the unprofessionalism and lack of thorough and competent care means that you would be better off with literally anyone else.
  by Nivan E

  April 27, 2017
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  I went to this clinic in May of 2017 . I needed a dentist nearby and I have just moved to the area . The dentist did the cleaning as they do not yet have a hygienist . While doing the cleaning, which was not like any I've had in the past , very simple and quick she mentioned I needed two fillings . I though this was a bit odd as I had been to my previous dentist 6 months earlier . She said they were large and been there a while . When receiving the two fillings she was causing me terrible pain . When the fillings were being done the anesthetic was insufficient . She kept saying she was almost finished and proceeded anyway . She was also very heavy handed with the clamps she put round the teeth that needed the fillings. Once the freezing wore off I was in excruciating pain . I returned and Dr. Laith , the owner of the clinic ,was in to check things out . He tried to file down the new fillings to no success . They also re-took x-rays and suggested I may need a root canal . I also agreed to meet him at a Mississauga dental clinic run by his sister . He wasn't there when I arrived and they looked puzzled .They got hold of him. He explained it was his daughters graduation and could not see me at the time we had arranged . At this point I sought out another dentist . He said he saw nothing wrong with the roots after taking x-rays , suggested I see Dr Pike a root canal guy . I did that and he also informed me that no root canal was needed . It appears what I have is some kind of tissue damage . I have been taking pain killers since May ( 6 months ) trying to get to the bottom of the pain associated directly around the two areas where the fillings were done . Been to my family doctor three times . Still popping pills every 4 hours . I have been having normal regular dental work for over 50 years and never had anything like this before . She had an attitude , not overly friendly and brutally heavy handed for the pain she caused . Cant believe she was allowed to graduate dentistry . You can only imagine how truly angry I am over this experience . Too bad as they were just up the street form my new residence .
  by Danny Thournout

  March 12, 2017
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  I had a freindcwho said this was the most incompetent awful place.the dentist didn't know what she was doing and in process wrecked a few teeth after a total botch job..stay away
  by Jennifer Goldup

  December 21, 2016

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About Monarch Dentistry at Benton Medical Centre in Kitchener